Enquire about the availablity of your apartment in Kiev Odessa and Sevastopol

How to make a reservation
Please, fill in the above enquiry form, including
- your name, country, e-mail address;
- which apartment's you liked (the code of the apartment on our site);
- number of people who will stay in the apartment;
- dates of arrival and departure.

We aim to reply to you within 24 hours, you will receive a confirmation of the availably of the Apartment. If the Apartment is not available
on the dates you require we will offer you other apartments which are available for your dates of stay. After receiving the confirmation
that the Apartment is available you should pay a deposit on our bookings page for the Apartment and meeting at Simferopol if required
, the apartment is Reserved for 24 hours for you. If you can not do this in time you should ask for a update on the availability of the
Apartment because it may have changed

Terms and conditions of booking your Apartment

Once you have chosen your apartment on our site and want to reserve it you have to send a deposit. We accept credit card payments via Pay Pal, clients from the UK can also pay by Cheque or Bank transfers via the HSBC Bank

On one hand the deposit is a guarantee for you that the apartment will be available for the whole of the period booked , and refused or other clients interested in the apartment, and on the other hand it is a guarantee for the owner
that you will come and rent the apartment for the mentioned term. So you should do it only when you know for sure your dates of your arrival and departure. If you decide to cancel or change your booking at any time, booking deposit will not be refunded.
Should you have to leave early for what ever reason the rent is none refundable
you are strongly advised to take out suitable travel insurance to cover any losses with flights transfers and accommodation

Please be aware that you may need a Ukrainian visa to be able to visit Ukraine.

Please be aware that the check-in time is 14.00 and check-out time is 12.00.

In case of unexpected and un resolvable problem that makes the apartment unavailable on the day of your arrival we will reserve
another apartment of the same class with the equal conditions and price or if it is not possible we will pay the deposit back.

In case you will come and do not like the reserved apartment motivated by any personal reasons the deposit is not refunded, we will try
to find you a alternative apartment if possible, but we are not responsible for replacing the apartment. So if you have any special
requirements please inform us about them in advance and make sure that the chosen apartment meets all your requirements.

If you do not accept these terms do not send a deposit. We will take you to the available apartment when you arrive and if you like
it you will check in.

You have to pay for the whole period of your stay at the rented apartment as soon as you check in on your arrival date. The deposit (if
has been made) will be reduced from the total cost.

The apartments are available from 2pm on the day of arrival and vacated by 12am on the day of departure to allow for cleaning

Sometimes we have customers who arrive very early ,If you wish guarantee the apartment is available you should reserve the apartment for 1 extra night and the apartment will be ready for you for you on your arrival.

For clients bringing cash to the Ukraine not only to pay for the apartment but also to change for local currency, please ensure that your US dollars are crisp and new, as it can be a problem trying to change notes that are old or damaged

Pets:
Pets are not allowed in the apartments. If you want to stay in our apartments with a pet it is necessary for you to inform us about it and
receive permission from the owner. If you have not received permission the owner can cancel your booking without any reimbursement

What's included in the rent

- the whole apartment with all the furniture and appliances;
- bedding, towels, kitchen equipment, local telephone calls;
- cleaning of apartment with changing beddings and towels once a week;
- Extra cleaning ,fresh bedding and Towels can be arranged by prior arrangement

Name
E-mail
Home phone
Mobile
Which apartment in Mariupol are you interested in
If not available which others would you consider
Number of nights
Number of Adults
Number of children
Date of arrival
Date of Departure
Meeting at Mariupol Airport required
Any questions or comments